Is your business bearing too high a cost for quality? Are you having difficulty competing on a cost of goods basis? It may be time to take a fresh look at your primary work processes in an effort to reduce cost and improve quality.
PCG designs and implements superior work processes that harness the power of your current information systems so that your cost and quality objectives are consistently met.
Order Taking and Fulfillment
Much of our process re-design experience involves Order Taking and Fulfillment
processes. Work starts in the order capture area (from a call center, web,
fax, mail or sales rep channels) and continues through all primary work
activities until the order is fulfilled from the distribution center. We
emphasize easy access to information in the front end of the process and timely,
accurate order completion in the back end of the process.
Graphic Production Processes
Short-run print production has never been more price competitive - from image
capture, to proofing, image output, archiving, print, bind and ship, PCG can
design and install graphic handling processes that ensures your short run
printing business can compete. Our proven approach reduces errors, improves
service quality, reduces staff skill requirements and effectively maximizes
your existing investment in computer hardware and software.
Process and Technology Strategy
In the business world, getting to a better place can be a difficult journey.
Working with PCG makes it easier and less risky.
We help by developing Process and Technology strategies that uniquely fit your business. Most of our clients prefer an evolutionary rather than revolutionary approach to improving their primary processes and investment in technology. We accomplish this by being practical about what should be changed now and insightful about the steps that follow. The result: lower financial risk, more manageable change and greater assurance of achieving the expected ROI.
