Success Stories         E-Commerce Implementation

The Problem
A multi-branch organization with a centralized system for ordering business forms and office supplies wanted to reduce the cost of items purchased and minimize processing costs. The firm also wanted to embrace Internet purchasing, but needed to avoid the extra cost of hosting a corporate procurement software application.

The Solution
Two sourcing reviews were undertaken by The Poulton Consulting Group for Office Supplies and Business Forms. To qualify, vendors needed to be capable of providing superior Internet ordering tools to a multi-site business - as well as offering unit price reductions on items that were purchased regularly.

The Results
The client's decision team selected two vendors to provide Business Forms and Office Supplies. Overall program cost reductions of 39.6% and 34.0% respectively were achieved. Both vendors supported full feature internet based e-commerce sites that allowed all client locations to order directly. The internal owner of the supply programs concentrated his efforts on overall program administration. As central processing of orders was eliminated, staffing was reduced by two.